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Listening · for Information
Listening
Listen and answer the questions.

You'll hear a new employee ask a coworker how to fill out an expense claim form.

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1Where do the man and woman work?
Aa call centre
Ban HR office
Ca bank
Dan accounting firm
2What does the woman want from the man?
Aadvice on serving clients better
Bsuggestions on how to please the manager
Ctips for saving her receipts
Dhelp in understanding the form
3Why can the man answer the woman's questions?
AHe created the form.
BHe has worked there longer.
CHe is the manager.
DHe approves the claims.
4According to the man, what must you attach to claim a cost?
Aa comment
Ba category
Ca manager's note
Da receipt
5What does the man do when he is unsure about a category?
AHe guesses and moves on.
BHe leaves the cost out.
CHe writes a short note in the comments.
DHe asks the manager to choose.
6Why does the woman feel fine with her claims?
AShe asked everyone for suggestions.
BShe passed her probation recently.
CShe trusts the manager's feedback.
DShe can redo her form afterwards.
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