You often visit your neighbourhood public library to study, borrow books, and use the free Wi-Fi. Lately the study area has become very noisy because a group regularly talks loudly on phone calls, and the Wi-Fi keeps cutting out, so you find it hard to get any work done. You would like to email the library to share your concerns.

Write an email to the head librarian in about 150-200 words. Your email should do the following things: