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Listening · to a Discussion
Listening
Listen and answer the questions.

You'll hear three hospital gift shop volunteers — Jason, Alec, and Janet — discuss going card-only.

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1What are the roles of these three people?
Anurses on a hospital ward
Bstaff at a bank branch
Csuppliers of gift shop stock
Dvolunteers who help run the gift shop
2What is the primary purpose of their meeting?
Ato count the cash drawer
Bto decide on a recommendation about going card-only
Cto follow up on a complaint
Dto recruit new volunteers
3Why does Jason, the man on the left, ask so many questions?
AHe had not heard about the proposal.
BHe thinks Janet is mistaken.
CHe disagrees that there is a problem.
DHe wants to run the meeting.
4What concern does Jason raise about going card-only?
AThe card machine costs too much.
BThe till keeps coming up short.
CSome older customers may pay only in cash.
DThe bank is too far away.
5Why does Alec, the man in the middle, support going cashless?
AIt would attract younger customers.
BThe hospital has ordered them to.
CIt would save time and stop the till coming up short.
DIt would let them raise prices.
6How does the meeting end?
AThey have each taken on a specific task.
BThey remain unable to agree.
CThey decide to drop the proposal.
DThey vote to go card-only at once.
7What does Janet, the woman, suggest they do first?
Abuy a new card machine
Bsurvey every customer
Clook at the last three months of sales
Dclose the shop for a day
8What is one advantage of the hospital's card machine that Alec mentions?
AIt gives customers a discount.
BIt has no monthly fee and deposits money straight into the account.
CIt counts the cash automatically.
DIt is cheaper than the bank's machine.
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