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Listening · to Problem Solving
Listening
Listen and answer the questions.

You'll hear a man ask a physiotherapy clinic worker about coverage, then book and review appointments.

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1What is the man inquiring about?
Apaying for appointments
Bthe benefits of physiotherapy
Cthe prices of services
Dfinding a family doctor
2What is the next step for the man?
Asign up for a health insurance plan
Bget a document from his doctor
Cask for time off from his work
Dreschedule his doctor appointment
3What area of his body is bothering the man?
Aa person's hand
Ba person's upper back and shoulders
Ca person's knee
Da person's lower back
4How long will the man's appointment be?
A45 minutes
B75 minutes
C60 minutes
D30 minutes
5What is likely true about the man?
AHe wants to try posture therapy.
BHe likes to play sports.
CHe has a stressful job.
DHe is upset about his appointment.
6How does the man feel about his session?
Aindifferent
Bdisappointed
Cimpressed
Dsurprised
7What does the man want to do?
Atry a different physiotherapist
Bbook his sister an appointment
Ctake next Monday off from work
Dschedule regular appointments
8Why did the man want the time he chose?
AIt will give him some time off from work.
BIt will relax him for the upcoming week.
CHe doesn't have to work on Mondays.
DHe doesn't want to have to wait long.
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