Listening · to Problem Solving
Listening
Listen and answer the questions.

You'll hear a customer ask a box-office seller to change a gifted concert ticket she can't use.

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1Why is the woman speaking to the ticket seller?
AShe wants to buy a ticket.
BShe wants to know who is performing.
CShe wants to complain to the supervisor.
DShe cannot attend on her ticket's date.
2What is most likely true about the orchestra's season?
AIt has just begun this week.
BIt plays only on Friday evenings.
CIt will continue for several more months.
DIt is nearly over.
3Why does the man go to speak with his supervisor?
Ato arrange a ticket exchange he has already approved
Bto ask permission to give a refund
Cto check the orchestra's final date
Dto ask the supervisor to serve the woman
4Why does the man name several events?
Ato explain which event is the best
Bto tell her what else is on this season
Cto say what is playing in March
Dto point out which events are concerts
5Why does the woman need a minute?
Ato decide which event she'd like to attend
Bto check whether she can afford the ticket
Cto decide which date she'd like to attend
Dto help the next person in line
6Where does the woman choose to sit?
Ain the upper balcony
Bin a grey seat
Cin a green seat
Din the front row
7What can the woman bring into the hall?
Aa cell phone
Ba camera
Ca paper cup of soda and snacks
Da small dog
8What is the woman likely to do next?
Agive the extra ticket to her colleague
Bswitch off her phone before leaving the box office
Cbuy a camera for the concert
Dtell her daughter about the show
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