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Listening · to Problem Solving
Listening
Listen and answer the questions.

You'll hear a salesperson in a hearing-aid store help a woman who has questions about buying her first hearing aid.

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1Why is the woman visiting the store?
AHer son thinks she needs a hearing aid.
BHer son needs a new hearing aid.
CShe has a report for a hearing aid.
DShe wants a second hearing aid.
2Why does the man suggest going to a hearing specialist?
Ato see if her old report has changed
Bto find out why her left ear hurts
Cto find out whether she needs a hearing aid
Dto get her yearly check-up
3Why was the specialist surprised she had waited so long?
AShe needed a lot of help with her hearing.
BShe normally gets regular check-ups.
CHer problem was an easy one to fix.
DHer old aid was in such bad shape.
4What is most important for the woman in choosing a hearing aid?
Acolour
Bsize
Cstyle
Dcost
5What does the woman think of the model he suggests?
AIt is long lasting.
BIt is perfect.
CIt is too big.
DIt is too loud.
6What did the woman come back to the store for?
Aa behind-the-ear hearing aid
Ba small cleaning brush
Ca mobile phone
Da hard storage case
7Why does the man talk about cleaning her hearing aid?
AHe wants her to buy his expensive brush.
BHe wants her hearing aid to stay in good shape.
CHe thinks people don't clean their aids enough.
DHe thinks she won't wear it if it is dirty.
8What will the woman probably do next?
Abuy another hearing aid
Bgo to another hearing-aid store
Cshow her son the bill
Dreturn the drying case
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