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Listening · to Problem Solving
Listening
Listen and answer the questions.

You'll hear a tenant and his landlady sort out cold radiators and a finicky boiler.

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1What is the man trying to do? (Choose the best picture.)
Aa radiator on a wall
Ba kitchen tap
Can electric kettle
Da ceiling light
2Which word best describes the woman?
Aconfused
Bannoyed
Camused
Dhelpful
3What is the weather normally like at this time?
Asnowy
Bmilder
Ccolder
Dwindy
4What should the man do with the heater later?
Areturn it to the woman
Blend it to a neighbour
Cput it away in the house
Dleave it in the corner
5What is likely true of the man?
AHe thinks the space heater is broken.
BHe finds the heater easy to operate.
CHe wanted a bigger heater.
DHe has used this exact model before.
6What is the purpose of the woman's visit?
Ato deliver a new boiler
Bto mop up a water spill
Cto help him move the space heater
Dto show him how to bleed the radiators
7What did the man do wrong when he opened the valve?
AHe turned the key too far.
BHe used the wrong key.
CHe turned the wrong valve.
DHe turned the key in the wrong direction.
8Why does the woman say she'll come back later?
AThe man asked her to return.
BThe man will pay the plumber then.
CShe wants to make sure all is well.
DShe will bring him another tool.
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