Reading · for Viewpoints
Reading
Read the following article.

Home energy monitoring apps are programs that link to your utility account and lay out all your electricity and gas usage in one place. One example is Manitoba-based WattWise, which pulls three years of readings from your power and heating accounts and serves them up in tidy, colour-coded charts. "WattWise opened my eyes," says customer Deepa Ravel. "It showed me how much I was spending on standby appliances and late-night heating.

It helped me trim my bills, stick to a budget, and put a little aside each month." But consumer columnist Mireille Cardoso counsels caution. "Read your utility service agreement," she says. "Linking one of these apps means handing your account login to a third party, which puts you in breach of the very terms you signed.

Premium practice

Already a member? Sign in

1The customer's attitude toward the energy app is
Aconcerned
Bneutral
Cannoyed
Dpositive
2According to Ms. Cardoso, using a third-party energy app can
Acancel the utility's promise to cover fraudulent charges.
Bgather only three years of usage readings.
Cshare your account data with other utilities.
Dgive you a different contract from other customers.
3The person who warns customers to read the service agreement is
Athe head of WattWise
Bthe columnist who covers consumer issues
CMeridian Hydro
DWattWise customers
4Priya Nandal concludes that a utility's in-house tool can be
Asafer than any third-party option.
Bfree of any legal drawbacks.
Cunfair to the customer.
Dwelcomed by every customer.
5A common thread running through the experts' advice is that
Aconsumers should track their power usage closely.
Bidentity theft is more common outside Canada.
Cthe benefits of these apps outweigh the risks.
Dthe paperwork you sign deserves close reading.
6Anton Vex claims the big utilities want customers off his app because it
Abrings their hidden fees to light.
Bstores data outside the country.
Cuses weaker encryption than theirs.
Dforces customers to break their account agreement.
7According to Ms. Cardoso, these apps are often run by companies that
Arewrite their customers' utility contracts.
Bare based outside the country.
Cput the utilities' equipment at risk.
Dgather more data than the utilities do.
0 of 7 completed