Dear Mr. Nadeau,

I am writing in response to your article that appeared in the January 18th edition of the Sudbury Star. In your article, you claimed that residents have given up on the city's snow-clearing service because side streets are cleared far too slowly. You used the example of how, recently, your own street was left under deep snow for two full days before a plow finally came through. As a road-operations supervisor, I can assure you that incidents such as yours are rarely the fault of our crews. Perhaps the focus of your frustration should be directed to the budget decisions made by council, and to the parking habits of residents themselves.