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Reading · Correspondence
Reading
Read the following message.

To Whom It May Concern,

I am not in the habit of writing to praise a shop, but something happened at your Riverbend store this past Tuesday that has stayed with me all week, and I felt you ought to hear about it. My partner and I moved into our first house in Brockford last month, having spent years in a small rented apartment, and we are still finding our feet as homeowners. There is a long list of small jobs we have yet to get caught up on.

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1The writer now lives
Ain a house she and her partner recently bought.
Bin the small apartment she used to rent.
Cabove the Riverbend store.
Dclose to the plumbing counter.
2The flood in the kitchen happened
Alast month, when they moved in.
Bin the spring, when the young man had started.
Cover a long weekend.
Don a morning earlier this week.
3Before reaching the store, the writer had tried to
Await for a plumber to visit.
Bmatch the fitting at the plumbing counter.
Cfix the leak using instructions from the web.
Dmend the pipe by lunchtime.
4At the store, the writer felt
Acertain the repair would be simple.
Bflustered and near the end of her patience.
Cconfident after reading the online guide.
Dannoyed at the young man's slow service.
5The writer avoided calling a plumber because
Aa member of staff guided her through the whole repair.
Bthe young man carried the box out to her car.
Cshe had matched the part on her phone.
Dshe had studied the online guide beforehand.
6The main feeling expressed in the message is
Afaint amusement.
Bbitter regret.
Cdeep gratitude.
Dheartfelt concern.
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