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Reading · Correspondence
Reading
Read the following message.

Dear Mr. Halloran,

I am sorry to bother you. I know the summer season keeps the resort very busy, but I would like to change the week of the lakeside cabin I have reserved for a family gathering. I booked the largest cabin for the third week of July, but now, if it can be arranged, I would like the third week of August instead.

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1To confirm the new week, Farah may still need to finalize arrangements with the
Aweek she first reserved.
Bdeposit she cannot get back.
Csize of the lakeside cabin.
Dtour company her family paid.
2Farah considers it unreasonable that
Aguests must lock in a date a full year ahead.
Bevery single week is already overbooked.
Cdock hands and cleaners are hard to arrange.
Dtwelve months is the shortest notice allowed.
3The rule Farah is asking the manager to relax is the
A"guests only" rule.
B"deposit paid up front" rule.
C"no changes once the deposit is paid" rule.
D"twelve months' notice" rule.
4The reunion Farah now wants to hold
Acan still go ahead on the July week.
Bmust be moved to the August week.
Cwill be booked a full year in advance.
Dwill take place in Yellowknife.
5The people Farah is planning the gathering for are
Aher extended family.
Bonly her sister from London.
Cthe resort's cleaners and dock hands.
Dher brother posted in Yellowknife.
6The overall tone of Farah's message suggests that she feels
Aconfused about the booking.
Bpleased with the resort's rule.
Cindifferent to the lost deposit.
Danxious about the family gathering.
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