Reading · Correspondence
Reading
Read the following message.

To Whom It May Concern,

A passenger rarely sits down to praise a crew member. Yet what happened on your 7:00 sailing this morning has stayed with me all day, and I wanted you to know about it. I am new to Victoria, having only just arrived from Nanaimo. As someone without a car, I am still learning how to get around the city.

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1The writer now lives
Ain the city of Victoria, where he recently arrived.
Bin Nanaimo.
Coutside the city.
Dnear the dock at the terminal.
2The writer's first day at work fell
Aon the Saturday of his hectic weekend.
Bon the morning after the weekend ended.
Con the Wednesday he arrived from Nanaimo.
Don the Friday of the early sailing.
3The writer worked out the schedule by
Astudying the printed timetable at the terminal.
Basking the shift supervisor for directions.
Cchecking the sailing schedule on the internet.
Dvisiting the help desk early that morning.
4At the dock, the writer fell asleep because he
Awas short on sleep after a hectic weekend.
Bhad missed an earlier crossing.
Cspent the night planning his route to the office.
Dwas waiting for the help desk to open.
5The writer did not miss the crossing because
Ahe was slumped on a bench nearby.
Bhe reached the dock with time to spare.
Ca member of the crew roused him in time.
Dthe crew opened the gate early.
6The main feeling expressed in the message is
Agentle concern.
Bsincere regret.
Cwarm excitement.
Dheartfelt thanks.
7The writer is mainly writing to
Apraise the service he received.
Breport that the help desk was not open at that hour.
Ccomplain about the printed timetable at the terminal.
Dask the shift supervisor for the attendant's name.
8Compared with driving, getting around by ferry and bus was at first
Aharder to get used to.
Bquicker once he mapped out a route.
Ceasier to figure out from the timetable.
Dsomething he learned before he arrived.
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