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Reading · Correspondence
Reading
Read the following message.

To: All Branch Supervisors, Maple Ridge Public Library System\ From: Diane Fontaine, Chief Librarian\ Subject: MEMO, CONFIDENTIAL: Protecting borrower records

Dear Supervisors,

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1Last month, the library system
Adivided its single network into self-contained segments.
Bsuffered damage from an intruder.
Cexpanded its technology department.
Dintroduced additional safeguards for members.
2One reason blocking websites does not fully work is that
Afresh pages come out faster than they can be shut out.
Bthe network is partitioned into too many segments.
Cthe equipment is already infected with spyware.
Dthe technology department is too busy responding to intrusions.
3The tone of this memo is
Acasual.
Bentertaining.
Cformal.
Dunfriendly.
4Monitoring staff without telling them could result in
Adisorganized branch meetings.
Bsupervisors who hide the policy from members.
Cmembers whose records are exposed.
Ddamaged morale and staff who grow distrustful.
5The writer has decided that the new policy should be
Aconcealed.
Boptional.
Cfree.
Dopenly announced.
6The writer asks supervisors to
Aconsult the technology department
Bspeak with the people they oversee
Cforward this memo to staff
Dattend the next branch meeting with her
7The main subject of this memo is
Arecruiting additional technology staff
Bupdating the spyware and virus protections
Cpublishing members' borrowing histories
Dannouncing that every employee's internet activity will be reviewed
8According to the writer, the technology team
Arequires further training in network security
Bknows the right response to an intrusion
Cfailed to respond to a previous intrusion
Dmust recruit more practised employees
9The writer believes that protecting borrower records
Awould erode morale and generate suspicion
Bis the responsibility of supervisors alone
Cis a duty of the highest importance
Dwill be reviewed beginning next month
10When staff use public computers for personal activities, they may be
Abrowsing fewer non-work sites at the desk
Bkeeping member data from being exposed
Cquietly obtaining members' home addresses
Dputting the staff themselves in danger as well
11Overall, this memo argues that
Astaff internet activity should be reviewed
Bthe network should never have been partitioned
Cthe technology department alone is responsible for security
Dstaff are deliberately damaging library equipment
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