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To: All Team Leads, Cedarbrook Family Health Clinic\ From: Priya Grewal, Clinic Director\ Subject: MEMO, CONFIDENTIAL: Reviewing staff internet use

Dear Team Leads,

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1Last month, the clinic
Asplit its single network into walled-off sections.
Bsuffered harm from an intruder.
Cenlarged its technology staff.
Dadded further protections for its patients.
2One reason blocking sites does not fully work is that
Anew sites show up faster than they can be shut out.
Bthe network is divided into too many sections.
Cthe machines are already infected with spyware.
Dthe technology staff are too busy handling break-ins.
3The tone of this memo is
Acasual.
Bentertaining.
Cformal.
Dunfriendly.
4Watching staff without telling them could lead to
Adisorganized department meetings.
Bteam leads who hide the policy from patients.
Cpatients whose records are left exposed.
Ddamaged morale and staff who grow suspicious.
5The director has decided that the new policy should be
Ahidden.
Boptional.
Cfree.
Dopenly announced.
6The director asks team leads to
Aconsult the technology staff
Bwalk the people they oversee through the policy
Cforward this memo to their team
Dattend the next department meeting with her
7The main subject of this memo is
Ahiring more technology staff
Bupdating the spyware and virus protections
Csharing patients' treatment histories
Dtelling staff that their internet activity will be reviewed
8According to the director, the technology staff
Aneed further training in network security
Bknow exactly what to do after a break-in
Cfailed to respond to an earlier break-in
Dmust recruit more well-drilled workers
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